Creating One Unique Item At A Time
How to Shop
When you find an item you want to buy, just click on its "Add to Cart" button to automatically place the item in your PayPal shopping cart. To remove an item, simply click on the "remove" button. You can also change the quantity in your shopping cart. Always click the "update" button to permanently change your order in your shopping cart. You can continue shopping by using the link in the shopping cart. You will be returned to the last item purchased. When youíre done shopping and have everything you want, click on the "update" button and then click on "checkout". You will be taken to PayPal's payment site. Just follow their instructions to complete your transaction. Upon completing your payment you will receive a confirmation from PayPal through your e-mail account verifying your payment.
How to Change Your Order
We process your orders very quickly. If you find that you have made an incorrect order, please notify us immediately by sending an e-mail to firstname.lastname@example.org. If your order has not yet been processed, we may be able to correct it. However, if the product has already been shipped, we will be unable to change any portion of your order.
If you are buying a custom item like a laser engraved pen or pen box you will need to send us an e-mail using our "Contact Us" link. Every item on our web-site has been assigned an Item Number (Item #). Please reference the item number of the item you are inquiring about in you e-mail. We will need to have a little bit of back and forth e-mail dialog so that we can complete your custom item exactly as you want it.
Each pen, pencil and pen style stylus includes a pen box suitable for gift giving. The pen box is black velour with gold trim and gray felt lining on the inside. Each box comes in a cardboard sleeve making it easy to wrap if it is intended to be a gift.
If you're looking for a presentation quality box, don't forget to check out our available items under the "Gift Boxes" link.
Each item purchased will be shipped with a custom write-up specific to your pen or item. The write-up will include information about the pen or item, its style, plating, etc. It will also provide information on the refill. Additionally, you will receive information on the wood or woods, acrylics, etc. used in its creation. Examples are: what is the wood, where is it grown, scientific name, fun facts about what it's been used for, myths associated with it, etc. And lastly, instruction on the care of your purchased item in order to keep it looking itís best.