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Creations-N-Wood
Creating One Unique Item At A Time
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Shipping & Returns
In stock items are shipped within two business days from receipt and clearing of payment. All custom orders will be started following the receipt and clearing of payment funds and are generally ready for shipment within seven to ten business days. If for any reason your order will not be shipped under these time lines, you will be notified at time of cleared payment of any delay in shipping and you may cancel your order at that time. If there is a delay on a custom order, and you've agreed via e-mail to go ahead and process the order, you may not cancel the order.

Items are shipped via USPS Flat Rate in either small or medium sized boxes unless otherwise noted. The standard shipping charge is a flat $ 5.80 for a single item and $12.35 for orders of 2 or more items. The shipping rates cover the contiguous forty-eight states and are what the USPS currently charges. Shipping for Alaska, Hawaii or any of the US Territories will be quoted at time of placing your order. Please send me an e-mail after adding the item(s) to your cart so that I may send you correct shipping rates. Currently, I do not ship internationally. Additional shipping methods are available and if you wish to use an alternative method please send me an e-mail so that I can apply the correct rate.

If you are not satisfied with you purchase, you may return it within 3 days of receipt for a full purchase price refund less shipping. Once I receive the item, in the same condition as when I sent it, I will issue a credit for the purchase price of the item, no questions asked. If you want to return an item, please send me an e-mail or call me letting me know you were not satisfied and that you wish to return the item. That way, I can watch for it and process your refund from any page.
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